Loan Coordinator

Job Description

As a Loan Coordinator, you will manage the loan processing cycle from application to closing, ensuring accuracy and compliance throughout. You will work closely with loan officers, clients, and team members to provide exceptional service and maintain effective workflows.

Responsibilities

• Review loan applications for accuracy and completeness.
• Coordinate with clients to request additional information when necessary.
• Ensure compliance with lending regulations and internal policies.
• Maintain accurate and organized files for all loan documentation.
• Assist with troubleshooting issues that arise during the loan processing.
• Provide training to new staff on loan processing procedures.
• Prepare reports on loan processing metrics for management.

Requirements

Education

• Diploma in Finance or related field

Experience

• Previous experience in customer service is advantageous

Technical Skills

• Loan regulations knowledge
• Data entry skills

Soft Skills

• Teamwork
• Problem-solving

Languages

• English: Fluent

Advantageous

• Knowledge of compliance regulations: Understanding of legal and compliance requirements in the lending industry.
• Experience with customer relations management software: Familiarity with systems used for managing customer interactions.

Benefits

• Retirement savings plan with employer match
• Flexible working hours
• Employee assistance programs
• Paid time off and holiday leave

Company Culture

• Diversity and Inclusion: We are committed to creating an inclusive environment where all employees feel valued and respected.
• Continuous Improvement: We encourage personal and professional growth through ongoing training and development opportunities.
• Work-Life Balance: We promote a healthy work-life balance, offering flexible working arrangements whenever possible.