IT Support Technician

Job Description

Join our vibrant team as an IT Support Technician! In this role, you'll provide essential support to employees, troubleshoot technical issues, and manage IT assets. We're searching for someone who thrives in a collaborative environment and possesses a strong customer service mindset. Your technical expertise will directly contribute to the operational efficiency of our company.

Responsibilities

• Serve as the primary contact for IT support inquiries from staff.
• Manage the lifecycle of IT assets and equipment.
• Identify areas for system improvements and recommend solutions.
• Perform system upgrades and installations as needed.
• Assist with cybersecurity efforts to secure company information.
• Provide support during company events requiring IT setups.
• Ensure compliance with IT policies and procedures.

Advantageous

• Scripting skills in PowerShell or Python: Ability to write scripts to automate tasks and improve efficiency.
• Experience handling network devices: Familiarity with configuring and troubleshooting routers and switches.

Benefits

• Health, dental, and vision benefits
• Retirement savings plan with company contribution
• Work-life balance with flexible hours
• Access to training resources and advancement opportunities

Company Culture

• Diversity and Inclusion: We embrace diversity and create a work environment where everyone feels valued.
• Employee Wellness: Promoting a healthy work environment is one of our top priorities.
• Innovation-Friendly Atmosphere: We encourage team members to think creatively and propose new ideas.