User Experience Researcher

Johannesburg FULL TIME R30,000 - R40,000 / Month
(R360,000 - R480,000 / Year)

Job Description

As a User Experience Researcher at Creative Solutions Ltd., you will play a key role in shaping our products by understanding user needs and behaviors. You will conduct qualitative and quantitative research, analyze data, and collaborate with designers and developers to create user-centered solutions that enhance the overall experience.

Responsibilities

  • Design and execute user research studies to validate concepts and prototypes.
  • Collaborate closely with product managers and developers throughout the design lifecycle.
  • Identify opportunities for improving user experience across all products.
  • Synthesize user research findings into actionable insights that influence product design.
  • Mentor junior researchers and contribute to team knowledge sharing.
  • Participate in user testing sessions to observe user interactions with designs.
  • Advocate for user needs throughout the design and development process.

Requirements

Education
  • Bachelor's degree in UX Design, Cognitive Science, or a related field
  • Master's degree preferred
Experience
  • 4+ years of experience in user experience research or a related area
Technical Skills
  • Research Methodologies
  • Data Visualization
Soft Skills
  • Empathy
  • Adaptability
Languages
  • English: Fluent

Advantageous

  • Familiarity with Agile methodologies: Experience working in Agile teams and understanding of the Agile process.
  • Experience in creating user personas and journey maps: Ability to build detailed user personas based on research findings.

Benefits

  • Comprehensive health benefits including dental and vision
  • Annual bonuses based on performance
  • Work-from-home flexibility
  • Access to training and development resources

Company Culture

  • Growth Mindset: We believe in personal and professional development, encouraging our staff to pursue growth.
  • Customer Focus: Our commitment to understanding customer needs drives our design philosophy.
  • Sustainability: We prioritize sustainable practices in our projects and company culture.
Status: Closed