Retail Manager

Job Description

We are searching for a proactive and dynamic Retail Manager to oversee our store operations in Cape Town. In this role, you will be responsible for driving sales and ensuring exceptional customer service while managing a talented team. You will take charge of inventory management, develop sales strategies, and create a positive shopping experience for our customers.

Responsibilities

• Direct daily retail operations to enhance customer experience and staff productivity.
• Lead the execution of marketing initiatives and promotional events.
• Cultivate a positive working environment to motivate employees.
• Assess customer feedback and implement improvements based on insights.
• Ensure accurate financial reporting and adherence to budgets.
• Develop and maintain relationships with key stakeholders and suppliers.
• Stay updated on industry trends and competitor strategies.

Requirements

Education

• Degree in Business Management or relevant field
• Honors degree is a plus

Experience

• 5+ years of experience in retail management focused on team leadership.

Technical Skills

• Team Leadership
• Retail Operations
• Sales Strategy

Soft Skills

• Strategic Thinking
• Adaptability

Languages

• English: Fluent
• isiXhosa: Basic

Advantageous

• Experience in multi-store management: Proven ability to manage multiple retail locations efficiently.
• Certification in retail management: Professional qualifications relevant to retail operations.

Benefits

• Market-related salary with additional bonuses based on performance
• Comprehensive health benefits including mental health support
• Generous leave policy and flexibility in scheduling
• Discounts on all products within the store

Company Culture

• Diversity and Inclusion: We celebrate diversity and strive to create an inclusive environment for all employees.
• Work-Life Balance: We promote a healthy work-life balance with flexible working arrangements.
• Sustainability: We are committed to sustainable practices to reduce our environmental impact.