Retail Store Manager

Job Description

Seeking a motivated Retail Store Manager for our Pretoria location. This role requires a hands-on leader to manage daily operations, engage employees, and optimize customer satisfaction in a busy retail environment. If you have a knack for sales and team leadership, we would love to hear from you.

Responsibilities

• Lead weekly team meetings to motivate and assess staff performance.
• Monitor sales and foot traffic to adjust strategies as needed.
• Resolve customer complaints and issues promptly and effectively.
• Conduct regular audits of stock and cash handling procedures.
• Coordinate with suppliers and vendors to ensure product availability.
• Foster a positive working environment that encourages teamwork and collaboration.
• Develop community outreach programs to enhance store visibility.

Requirements

Education

• Matric Certificate
• Diploma in Business Management or Retail Management preferred

Experience

• 5+ years of retail management experience is preferred

Technical Skills

• Inventory Management
• Visual Merchandising

Soft Skills

• Leadership
• Customer Service Orientation

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Experience in loss prevention techniques: Knowledge of strategies to minimize theft and loss.
• Experience in financial analysis: Ability to interpret sales data and create actionable plans.

Benefits

• Generous leave policy and family-friendly work environment
• Health and wellness programs
• Annual performance reviews with salary adjustments
• Staff training programs for skills development

Company Culture

• Diversity and Inclusion: We proudly celebrate diversity and strive for an inclusive workplace.
• Continuous Improvement: We are dedicated to staff development through training and mentorship.
• Recognition and Rewards: We recognize and celebrate the achievements of our employees.