Social Media Manager

Job Description

We are on the lookout for a creative and results-driven Social Media Manager to join our vibrant team in Durban. You will be responsible for developing and implementing social media strategies that align with our clients’ goals, engaging target audiences, and boosting brand awareness. If you have a flair for storytelling, a deep understanding of various social platforms, and a passion for digital marketing, we want to hear from you!

Responsibilities

• Lead the creation and implementation of social media content strategies.
• Utilize analytics tools to track engagement and audience growth, adjusting tactics as necessary.
• Coordinate with customer service to address user inquiries and feedback on social channels.
• Provide training and guidance to team members on social media best practices.
• Foster a community around the brand by engaging with followers and responding to comments.
• Contribute to the overall marketing efforts and collaborate on cross-channel campaigns.

Requirements

Education

• Bachelor's degree in Digital Marketing or Social Media Management

Experience

• 4+ years of hands-on experience running social media accounts

Technical Skills

• SEO Principles
• Analytics Tools

Soft Skills

• Creativity
• Problem-solving

Languages

• English: Fluent

Advantageous

• Experience with paid social media advertising: Understanding of how to manage and optimize paid campaigns.
• Experience with social media management tools (e.g., Hootsuite, Buffer): Proficient in scheduling and managing content across multiple platforms.

Benefits

• Comprehensive health insurance
• Annual leave and sick leave provisions
• Employee discounts on services
• Opportunities for career advancement

Company Culture

• Team Spirit: We foster a strong team spirit and collaboration among all employees.
• Customer Orientation: We prioritize our customers and work to provide exceptional service.
• Work-Life Balance: We support our employees in achieving a healthy work-life balance through flexible arrangements.