Technical Writer

Job Description

We are on the lookout for a detail-oriented Technical Writer to join our Johannesburg team. The ideal candidate will possess a knack for transforming complex technical concepts into user-friendly documentation. You'll be responsible for creating, maintaining, and improving various types of documents, including manuals, user guides, and online help systems.

Responsibilities

• Draft, edit, and format technical documents.
• Create and maintain a documentation database.
• Investigate and research new documentation tools and techniques.
• Work closely with subject matter experts to ensure accuracy.
• Prepare documentation for publication and distribution.
• Manage updates to documents and ensure version control.
• Support training sessions by developing supplementary materials.
• Contribute to the development of best practices for documentation.

Requirements

Education

• Bachelor's degree in Engineering, Computer Science, or a related field

Experience

• 3+ years of technical writing experience in software

Technical Skills

• API Documentation
• Content Management Systems

Soft Skills

• Analytical Skills
• Teamwork

Certifications

• Technical Communication Certification

Languages

• English: Fluent

Advantageous

• Proficiency in UX writing: Ability to craft user-centric documentation that enhances user experience.
• Familiarity with content strategy: Experience in planning and managing documentation strategies.

Benefits

• Comprehensive health insurance
• Generous retirement plan with matching contributions
• Flexible work arrangements
• Opportunities for professional development

Company Culture

• Continuous Learning: We believe in continuous learning and provide opportunities for professional growth.
• Respect for All: We foster a respectful and supportive workplace for all employees.
• Community Engagement: We actively engage with the community and participate in local initiatives.