Quality Assurance Manager

Job Description

As the Quality Assurance Manager, you will play a critical role in safeguarding our product quality and enhancing customer satisfaction. Responsibilities include creating quality assurance tests, managing quality assurance staff, and developing comprehensive quality assurance strategies.

Responsibilities

• Oversee the QA process to ensure the highest product quality.
• Implement corrective actions for identified quality issues.
• Collaborate with engineering and product teams to optimize quality.
• Maintain up-to-date knowledge of industry standards and regulations.
• Establish metrics to evaluate product quality performance.
• Provide guidance on regulatory compliance and audits.
• Foster a culture of quality within the organization.
• Manage documentation related to quality assurance processes.
• Support customer inquiries and complaints related to product quality.
• Conduct root cause analysis for quality failures and implement preventive measures.

Requirements

Education

• Master's degree in Quality Management or related field
• ISO 9001 Lead Auditor certification is a plus

Experience

• 7+ years of experience in quality assurance management

Technical Skills

• Root Cause Analysis
• Project Management

Soft Skills

• Problem-solving
• Teamwork

Certifications

• Certified Manager of Quality/Organizational Excellence (CMQ/OE)
• Lean Six Sigma Black Belt

Languages

• English: Fluent

Advantageous

• Experience with Agile methodologies: Proficiency in Agile practices and methodologies in quality processes.
• Familiarity with project management software: Experience with tools such as Jira or Trello for project management.

Benefits

• Comprehensive health insurance plan
• Retirement savings plan with employer contribution
• Continuous learning and development programs
• Hybrid work options

Company Culture

• Continuous Improvement: We are committed to continuous improvement and strive to enhance our practices regularly.
• Diversity and Inclusion: We celebrate diversity and foster an inclusive workplace for all.
• Respect for All: We respect and value each team member's contributions, promoting a supportive environment.