Healthcare Administrator

Job Description

We are looking for a detail-oriented Healthcare Administrator to enhance our healthcare operations in Bloemfontein. You will be responsible for coordinating staff activities, managing budgets, and maintaining compliance with health regulations while promoting excellent patient care.

Responsibilities

• Lead the administration team in optimizing healthcare operations.
• Assess patient satisfaction and implement feedback mechanisms.
• Maintain relationships with suppliers and service vendors.
• Assist with the recruitment and onboarding of new staff.
• Conduct performance reviews and appraisals for administrative staff.
• Keep up-to-date with industry developments and best practices.
• Draft reports for management on operational issues.
• Support community outreach programs to promote health awareness.
• Collaborate with finance to manage billing and revenue cycle management.

Requirements

Education

• Bachelor's degree in Health Services Management or related field
• Master's degree in Public Health is preferred

Experience

• 5+ years of experience in a healthcare administration role

Technical Skills

• Regulatory Compliance
• Data Analysis

Soft Skills

• Problem-solving
• Interpersonal Skills

Certifications

• Fellow of the American College of Healthcare Executives (FACHE)
• Lean Six Sigma Certification

Languages

• English: Fluent
• Setswana: Conversational

Advantageous

• Experience with Quality Improvement programs: Hands-on experience in developing and implementing quality improvement initiatives.
• Familiarity with Telehealth services: Understanding of telehealth services and their regulatory environment.

Benefits

• Comprehensive health insurance
• Pension fund with employer match
• Annual leave and public holiday pay
• Continuous education allowance

Company Culture

• Teamwork: Collaboration is at the core of our operations, fostering a culture of teamwork.
• Diversity and Inclusion: We embrace diversity and are committed to creating an inclusive workplace.
• Innovation Focus: We encourage innovative ideas and solutions to enhance healthcare delivery.