Technical Writer

Job Description

We are seeking a detail-oriented Technical Writer to join our team in Johannesburg. In this role, you will be responsible for creating user manuals, training materials, and technical documentation for our software products. You will work closely with developers, product managers, and end-users to ensure accurate and helpful documentation.

Responsibilities

• Develop clear, engaging documentation for software applications.
• Collaborate with product developers to create user manuals and online help resources.
• Edit documentation for clarity, grammar, and adherence to company standards.
• Gather information from subject matter experts to ensure accuracy.
• Create and maintain documentation templates and styles.
• Conduct usability tests and adjust documentation based on user feedback.

Requirements

Education

• Bachelor's degree in Communication or a related field
• Any relevant certifications will be an advantage

Experience

• 5+ years of experience in a technical writing role

Technical Skills

• Content Management Systems
• Data Visualization Tools

Soft Skills

• Collaborative Skills
• Analytical Skills

Languages

• English: Fluent

Advantageous

• Experience with Agile methodologies: Familiarity with Agile software development processes.
• Knowledge of Graphic Design tools: Experience with design tools like Adobe Illustrator or Canva.

Benefits

• Competitive salary package
• Medical and dental insurance
• Flexible working hours
• Training and development opportunities

Company Culture

• Teamwork: We promote a culture of teamwork and collaboration, believing that great ideas come from working together.
• Innovation: Our culture encourages innovative thinking and supports the exploration of new ideas.
• Respect and Inclusion: We value diverse perspectives and ensure an inclusive work environment, where every employee feels respected.