Healthcare Administrator

Job Description

We're seeking a skilled Healthcare Administrator to join our team in Cape Town. In this role, you will coordinate healthcare services, manage office operations, and support the development of healthcare programs. You'll play a crucial role in ensuring a smooth workflow and enhancing the overall patient experience by collaborating with medical staff and administration.

Responsibilities

• Administer and oversee all administrative functions of the healthcare facility.
• Ensure effective implementation of healthcare policies and procedures.
• Collaborate with departmental heads to evaluate operational efficiencies.
• Conduct audits and maintain records to ensure compliance.
• Organize training programmes for staff development.
• Manage patient inquiries and uphold high levels of customer service.
• Coordinate with external stakeholders for healthcare partnerships.
• Oversee IT systems for patient records and billing.
• Respond to patient complaints promptly and effectively.
• Support strategic planning initiatives for future growth.

Requirements

Education

• Bachelor's degree in Business Administration or related discipline
• Master's degree in Healthcare Administration is a strong asset

Experience

• 5+ years of progressive experience in the healthcare sector

Technical Skills

• Health Information Management
• Data Analysis

Soft Skills

• Interpersonal Skills
• Problem-solving

Certifications

• Certified Medical Manager (CMM)
• Lean Six Sigma Certification

Languages

• English: Fluent

Advantageous

• Proficiency in Data Management Tools: Experience with healthcare analytics platforms and software.
• Familiar with Healthcare Regulations: Strong knowledge of healthcare laws and guidelines.

Benefits

• Affordable healthcare benefits with 100% premium coverage for employees
• Wellness programs and employee assistance services
• Professional development and training opportunities
• Generous vacation and sick leave policies

Company Culture

• Diversity and Respect: We celebrate diversity and promote respect for all staff and patients.
• Continuous Improvement: We believe in continuously improving processes and outcomes for better healthcare.
• Supportive Leadership: Our management team values transparency and supports employee growth.