Technical Writer

Cape Town FULL TIME R25,000 - R35,000 / Month
(R300,000 - R420,000 / Year)

Job Description

We are on the lookout for a meticulous Technical Writer who can produce high-quality documentation that meets applicable standards and is appropriate for its intended audience. The role requires a combination of technical knowledge and the ability to create clear documentation that communicates complex information simply and effectively.

Responsibilities

  • Draft and edit technical content for websites, articles, and guides.
  • Develop and implement documentation standards, style guides, and best practices.
  • Coordinate with external vendors and freelance writers as needed.
  • Participate in brainstorming sessions to improve documentation processes.
  • Monitor and respond to user inquiries regarding documentation.
  • Conduct training sessions for team members on writing best practices.

Requirements

Education
  • Bachelor's degree in a relevant field
  • Master's degree in Communications or Technical Writing is a plus
Experience
  • 5+ years of experience in technical writing within IT or software development
Technical Skills
  • Technical Documentation
  • Project Management Tools
Soft Skills
  • Critical Thinking
  • Team Leadership
Certifications
  • Technical Writing Certification
  • Project Management Professional (PMP)
Languages
  • English: Fluent

Advantageous

  • Familiarity with Graphic Design Tools: Basic knowledge of tools such as Adobe Illustrator for creating graphics.
  • Experience with User Experience (UX) principles: Understanding of UX principles to create user-focused documentation.

Benefits

  • Comprehensive health benefits including medical and dental
  • Flexible work hours
  • Funding for continued education and training
  • Friendly team environment

Company Culture

  • Diversity and Inclusion: We strive to create an inclusive environment where diversity is celebrated.
  • Work-Life Balance: We prioritize a healthy work-life balance to ensure employee well-being.
  • Feedback-Oriented: We encourage regular feedback and open communication within the team.
Status: Closed