Technical Writer

Pretoria FULL TIME R20,000 - R30,000 / Month
(R240,000 - R360,000 / Year)

Job Description

We are seeking a dedicated Technical Writer to join our team in Pretoria. The ideal candidate will possess strong writing skills and a keen understanding of technical concepts to create user manuals, guides, and documentation that enhances user experience.

Responsibilities

  • Create clear and concise documentation that enhances user experience.
  • Develop templates and style guides for consistent documentation.
  • Conduct user feedback sessions to improve documentation quality.
  • Stay current with industry trends and best practices in technical writing.
  • Mentor junior writers to improve the overall writing quality within the team.

Requirements

Education
  • Bachelor's degree in Technical Communication or equivalent experience
  • Master's degree preferred
Experience
  • 5+ years of experience in technical writing with a proven portfolio
Technical Skills
  • Proficient in Microsoft Office Suite and Google Workspace
  • Knowledge of HTML and CSS for web-based documentation
Soft Skills
  • Effective communication skills
  • Problem-solving
Certifications
  • Advanced Technical Communication Certification
  • Adobe Technical Communication Suite Certification
Languages
  • English: Fluent

Advantageous

  • Knowledge of project management tools such as Jira or Trello: Ability to manage documentation tasks and projects effectively.
  • Experience in creating video tutorials or training materials: Creating multimedia content to supplement documentation.

Benefits

  • Comprehensive health and wellness programs.
  • Generous leave policies including parental leave.
  • Access to training and certification programs.
  • Employee recognition and rewards programs.

Company Culture

  • Inclusivity: We value diversity and believe that an inclusive culture drives our success.
  • User-Centered Focus: Our work is centered around user needs, ensuring that our documentation serves its purpose effectively.
  • Work-Life Balance: We prioritize a healthy work-life balance, offering flexibility to support our employees’ well-being.
Status: Closed