E-commerce Manager

Job Description

As an E-commerce Manager, you will craft strategies to enhance our online platform. This role requires a combination of creativity and analytics as you work to improve conversion rates and customer engagement. Candidates should be familiar with e-commerce trends, SEO, and possess strong project management skills.

Responsibilities

• Develop and enhance the online store for improved user experience.
• Work closely with social media teams to leverage platforms for promotion.
• Identify key performance indicators (KPIs) for e-commerce effectiveness.
• Manage email marketing campaigns to engage customers.
• Implement promotional strategies based on customer behavior and feedback.
• Coordinate with the IT department to resolve technical issues with the e-commerce platform.
• Evaluate customer feedback and analytics to inform product selections.
• Stay updated on industry trends and emerging technologies in e-commerce.

Requirements

Education

• Bachelor's degree in Business, E-commerce, or a related field
• MBA or relevant certification is preferred

Experience

• 5+ years of experience in managing e-commerce processes

Technical Skills

• CRM Software (Salesforce, HubSpot)

Soft Skills

• Strategic Planning

Languages

• English: Fluent

Advantageous

• Knowledge of UX/UI Principles: Understanding user experience and interface design to optimize the shopping journey.
• Familiarity with Email Marketing Tools: Experience in using email platforms for campaign management.

Benefits

• Comprehensive health insurance
• Annual bonus opportunities
• Employee discounts on products
• Generous leave policy

Company Culture

• Supportive Environment: We nurture an inclusive workplace where continuous growth is encouraged.
• Diversity and Inclusion: We are committed to fostering a diverse workforce that inspires creativity and innovation.
• Sustainability Awareness: We actively engage in sustainable practices to make a positive impact.