Hospitality Manager

Job Description

We are seeking a proactive Hospitality Manager to lead our team in Sandton. The ideal candidate will possess strong leadership skills and a passion for creating exceptional customer experiences. Your role will be crucial in developing marketing strategies that resonate with our target audience.

Responsibilities

• Lead the hospitality team in delivering exceptional service and cultivating a positive workplace culture.
• Create compelling marketing campaigns that align with business objectives.
• Collaborate with sales teams to maximize revenue through effective promotional strategies.
• Monitor operational costs and implement measures to control expenses.
• Facilitate regular team meetings to discuss goals and performance metrics.
• Engage with guests to gather feedback and ensure satisfaction levels are achieved.
• Develop partnerships with local businesses to enhance marketing reach.

Requirements

Education

• Master’s degree in Hospitality Management or related field

Experience

• 5+ years of experience in hospitality management with a focus on marketing initiatives

Technical Skills

• Social Media Marketing
• Budget Management

Soft Skills

• Negotiation

Certifications

• Certified Hospitality Marketing Executive (CHME)

Languages

• English: Fluent