Sales Operations Manager

Job Description

We are seeking a proactive and detail-oriented Sales Operations Manager to oversee our sales processes in Johannesburg. The successful candidate will lead initiatives to enhance sales productivity, streamline operations, and provide strategic support to our sales teams. You will be instrumental in developing tools, metrics, and processes that empower our sales force to excel in a competitive market.

Responsibilities

• Create and maintain sales operations documentation to ensure standardization and compliance.
• Monitor the implementation of sales tools and technologies.
• Support the sales team in pricing strategies and contract negotiations.
• Evaluate and recommend improvements to sales processes and workflows.
• Organize and lead regular sales meetings to foster team communication.
• Identify new technologies to improve sales performance and reporting.
• Engage with external partners to align sales goals and initiatives.

Requirements

Education

• Bachelor’s degree in Business or Marketing
• Master's degree preferred

Experience

• 5-7 years in sales operations with proven success

Technical Skills

• Sales Analytics Tools
• Project Management Software

Soft Skills

• Strategic Thinking
• Negotiation

Certifications

• Sales Management Certification
• Lean Six Sigma Certification

Languages

• English: Fluent

Advantageous

• Familiarity with digital marketing strategies: Experience in integrating sales strategies with digital marketing initiatives.
• Experience in customer relationship management: Proven experience in developing and maintaining client relationships.

Benefits

• Comprehensive health and wellness coverage
• Retirement plans with employer matching
• Professional development opportunities
• Company-sponsored team-building activities

Company Culture

• Growth Mindset: We value continuous learning and encourage our teams to pursue professional development.
• Respect and Integrity: We uphold the highest standards of respect and integrity in all interactions.
• Work-Life Balance: We understand the importance of maintaining a healthy work-life balance for our employees.