Food and Beverage Manager

Job Description

We are on the hunt for a driven and enthusiastic Sales Associate to join our vibrant team in Cape Town. This role involves engaging customers, understanding their needs, and providing tailored solutions to enhance their experience with our products. Ideal candidates will bring a mix of passion for sales and a commitment to client satisfaction.

Responsibilities

• Lead the food and beverage department, ensuring seamless service delivery across all outlets.
• Design and adjust menus according to seasonal availability and guest preferences.
• Maintain budgetary and financial controls to achieve departmental goals.
• Supervise and coordinate the work of head waiters and kitchen staff.
• Ensure guest satisfaction through proactive service and quality assurance.
• Manage supplier relationships and oversee inventory management.
• Conduct staff training on service excellence and hygiene practices.
• Stay updated on industry trends and implement innovative practices.
• Collaborate with marketing to create promotional campaigns.
• Develop strategies to reduce wastage and improve sustainability.

Requirements

Education

• Bachelor's degree in Hospitality Management or related field
• Certification in Food Safety and Hygiene is preferred

Experience

• 5+ years of experience in food and beverage management roles

Technical Skills

• Operational Management
• Budget Management
• Menu Development

Soft Skills

• Leadership
• Communication
• Problem-solving

Certifications

• Certified Food and Beverage Executive (CFBE)
• First Aid and CPR Certification

Languages

• English: Fluent

Advantageous

• Experience with Event Planning: Background in organizing and managing large-scale events within the hospitality sector.
• Knowledge of Wine and Beverage Pairing: Well-versed in wine selection and food pairings to enhance guest experiences.

Benefits

• Comprehensive medical aid and wellness programs
• Performance-based incentives
• Flexible working hours
• Opportunities for advancement within the company

Company Culture

• Diversity and Inclusion: We embrace diversity and strive to create an inclusive environment for all employees.
• Team Collaboration: We foster a culture of teamwork where everyone's contributions are valued.
• Passion for Food: Our team shares a passion for food and hospitality, creating memorable experiences for our guests.