IT Support Technician

Job Description

Looking for an energetic IT Support Technician to assist in troubleshooting IT problems, ensuring user satisfaction, and implementing innovative IT solutions.

Responsibilities

• Respond to help desk inquiries and provide support for IT-related issues.
• Perform routine preventive maintenance on IT equipment.
• Manage software licenses and track asset inventory.
• Assist in enforcing IT security policies and protocols.
• Work collaboratively with the IT team to resolve complex technical issues.

Requirements

Education

• Bachelor's degree in Information Technology or related field
• Technical certifications are an advantage

Experience

• 3+ years of relevant IT support experience

Technical Skills

• Linux OS
• Remote Support Tools

Soft Skills

• Teamwork
• Time Management

Certifications

• CompTIA Network+

Languages

• English: Fluent

Advantageous

• Experience with VoIP systems: Knowledge of voice over internet protocol systems and setup.
• Cybersecurity awareness: Understanding cybersecurity best practices in IT support.

Benefits

• Comprehensive health insurance
• Flexible working hours
• Employee training programs
• Professional development opportunities

Company Culture

• Professional Development: We invest in our employees' growth through training and certifications.
• Flexible Work Environment: We support a flexible work culture to foster productivity.
• Recognition: We celebrate individual and team achievements regularly.