Technical Writer

Durban FULL TIME R30,000 - R40,000 / Month

Job Description

We are looking for a Technical Writer who can produce high-quality documentation that contributes to the overall success of our products. This role involves collaborating with engineers to understand product functionality and creating comprehensive guides.

Responsibilities

  • Create and maintain technical documentation for software products.
  • Collaborate with engineering and product teams to gather information.
  • Ensure all materials meet style guide and compliance standards.
  • Review and edit documentation from other team members.
  • Conduct usability testing to improve document clarity and effectiveness.
  • Develop tutorials, guides, and FAQs for end-users.
  • Work with cross-functional teams to ensure consistency of documentation across mediums.
  • Manage documentation projects and timelines abroad, ensuring timely delivery.
  • Continuously refine processes and tools for documentation.

Requirements

Education
  • Bachelor's degree in English, Communication, or related field
Experience
  • 3+ years of technical writing experience in the IT sector
Technical Skills
  • Technical Writing
  • Documentation Tools (e.g., MadCap Flare, Adobe FrameMaker)
  • Version Control Systems (e.g., Git)
Soft Skills
  • Communication
  • Attention to Detail
  • Collaboration

Advantageous

  • Familiarity with Agile methodologies: Knowledge of Agile practices to improve workflow.
  • Experience in graphic design software (e.g., Adobe Illustrator): Ability to create visual content to enhance documentation.

Benefits

  • Competitive salary package.
  • Medical aid and wellness programs.
  • Flexible working hours.
  • Opportunities for career advancement.
  • Work-life balance initiatives.

Company Culture

  • Innovation: We encourage innovative thinking and creative problem-solving.
  • Team Collaboration: We promote a teamwork-first culture where ideas thrive.
  • Diversity and Inclusion: Our company values diverse backgrounds and experiences.
Status: Closed