Account Manager

Job Description

Join our dynamic marketing team as an Account Manager in Cape Town. You will be responsible for managing client accounts, fostering strong relationships, and ensuring that our clients receive exceptional service and project delivery.

Responsibilities

• Ensure client satisfaction through effective communication.
• Identify upselling and cross-selling opportunities.
• Meet quarterly and annual sales quotas.
• Gather client feedback and report back to management.
• Maintain a thorough understanding of industry trends and competitors.

Requirements

Education

• Master's degree in Business Administration is a plus

Experience

• 5+ years in client-facing roles within marketing agencies

Technical Skills

• CRM Software
• Data Analysis

Soft Skills

• Problem Solving
• Team Leadership

Certifications

• Certified Account Manager (CAM)

Languages

• English: Fluent