New Accounts Clerk

Job Description

As a New Accounts Clerk, you will play a pivotal role in our healthcare facility by managing patient admissions and discharges. You will ensure that all administrative processes are followed meticulously to create a seamless experience for our patients.

Responsibilities

• Conduct patient admissions and discharges in a timely manner.
• Work closely with the admitting manager to uphold departmental standards.
• Review and verify patient details for accuracy.
• Liaise with other departments to facilitate comprehensive patient care.
• Assist in training new staff members on the admissions process.
• Document and report any discrepancies in patient information.
• Implement quality control measures to improve the admissions process.

Requirements

Education

• High School Diploma or equivalent
• Certification in Healthcare Administration is advantageous

Experience

• 2+ years in an admissions or clinical support role

Technical Skills

• Time and Attendance Software
• Patient Scheduling Software

Soft Skills

• Customer Service
• Multitasking

Certifications

• Health Information Technician Certification
• Certified Patient Care Technician (CPCT)

Languages

• English: Fluent
• Afrikaans: Fluent

Advantageous

• Experience in patient advocacy: Ability to support patients in navigating the healthcare system.
• Knowledge of patient rights and privacy laws: Familiarity with healthcare regulations and compliance.

Benefits

• Health, dental, and vision insurance
• Retirement savings plan with company contributions
• Flexible working hours
• Continuous professional development opportunities

Company Culture

• Continuous Improvement: We foster a culture of learning and development, always striving for excellence.
• Respect and Integrity: We treat our team and patients with respect, maintaining integrity in all our actions.
• Community Engagement: We are dedicated to giving back to the community we serve.