E-commerce Specialist

Job Description

We are seeking an E-commerce Specialist to join our vibrant team in Durban. The ideal candidate will be responsible for driving our online sales strategies, optimizing website performance, and enhancing customer experiences. You will work closely with various departments to ensure alignment on e-commerce initiatives.

Responsibilities

• Conduct market research to identify e-commerce trends.
• Develop promotional strategies to increase online sales.
• Collaborate with IT to maintain website functionality.
• Provide customer support and resolve online queries.
• Create reports on sales performance and customer feedback.

Requirements

Education

• Bachelor's degree in Marketing or related field
• Master's degree is a plus

Experience

• 3+ years in digital marketing with e-commerce focus

Technical Skills

• PPC Advertising
• Email Marketing Tools (e.g. Mailchimp)

Soft Skills

• Problem-solving
• Attention to Detail

Certifications

• HubSpot Inbound Marketing Certification
• Facebook Ads Certification

Languages

• English: Fluent

Advantageous

• Proficiency in Adobe Creative Suite: Experience with design tools for creating promotional materials.
• Knowledge of UX/UI principles: Understanding of user experience and interface design principles.

Benefits

• Comprehensive health insurance
• Retirement savings plan with company match
• Work-from-home options
• Employee discounts on products

Company Culture

• Diversity and Inclusion: We are committed to fostering an inclusive workplace where diversity is celebrated.
• Work-Life Balance: We promote a healthy work-life balance for all employees.
• Customer Focus: Our customer-centric approach guides our decisions and actions.