IT Support Technician

Job Description

Join our dedicated IT team as an IT Support Technician! You will be responsible for diagnosing hardware and software issues, providing timely support, and ensuring our IT infrastructure meets the needs of our business users in Port Elizabeth.

Responsibilities

• Act as the first point of contact for IT related issues.
• Troubleshoot and resolve systems and network issues effectively.
• Help maintain IT asset inventory and documentation.
• Support the deployment and management of laptops and other devices.
• Participate in IT projects and initiatives as required.

Advantageous

• Experience with remote support tools: Familiarity with remote desktop tools for solving user issues.
• Basic understanding of cybersecurity principles: Knowledge of security best practices.

Benefits

• Competitive salary with performance bonuses
• Medical aid and retirement contributions
• Opportunities for career development and training
• Work-life balance with flexible hours

Company Culture

• Team Collaboration: We promote collaboration, providing an environment where ideas can flow freely.
• Honor in Diversity: We are committed to a diverse workforce, valuing all contributions.