Quality Assurance Analyst

Job Description

We are seeking a Customer Success Manager to join our Cape Town team. This role focuses on building strong relationships with customers, ensuring they receive maximum value from our services. The ideal candidate is passionate about customer satisfaction and has a deep understanding of customer success principles.

Responsibilities

• Lead QA efforts in project teams, ensuring adherence to timelines.
• Participate in peer code reviews to ensure quality implementation.
• Engage end-users in testing for user acceptance.
• Assess and mitigate risks associated with software releases.
• Develop training materials for new QA processes.
• Support the QA Manager in strategizing quality objectives.
• Analyze market trends related to QA practices.
• Document and maintain QA process standards.

Requirements

Education

• Bachelor's degree in a relevant field
• Master's degree is preferable

Experience

• 5+ years of experience in QA and testing methodologies.

Technical Skills

• Cucumber
• TestNG

Soft Skills

• Critical Thinking
• Communication

Certifications

• Certified Agile Tester

Languages

• English: Fluent

Advantageous

• Experience with agile methodologies: Hands-on experience working in Agile/Scrum environments.
• Familiarity with cloud-based testing environments: Experience testing applications deployed in cloud environments like AWS.

Benefits

• Comprehensive health insurance.
• Performance bonuses based on project success.
• Ongoing training and development opportunities.
• Team-building activities and social events.

Company Culture

• Diversity: We promote a diverse and inclusive workplace where everyone is valued.
• Open Communication: We encourage open dialogue and feedback, allowing for continuous improvement.
• Work-Life Balance: We prioritize work-life balance to ensure our team is happy and productive.