E-commerce Sales Associate

Job Description

We're on the lookout for an enthusiastic E-commerce Sales Associate to join our vibrant team in Port Elizabeth. The ideal candidate will drive online sales, enhance customer relationships, and assist with our marketing initiatives. You will play a crucial role in ensuring a delightful shopping experience for our customers.

Responsibilities

• Provide exceptional customer service to enhance the shopping experience.
• Collaborate with various departments to streamline operations.
• Assist in updating the e-commerce platform with new products.
• Conduct market research to stay ahead of trends.
• Develop relationships with repeat customers to boost loyalty.
• Support promotional and sales events online.

Requirements

Education

• High School Diploma or equivalent
• Bachelor's degree in Business, Marketing, or a related field is advantageous

Experience

• 2+ years in e-commerce sales or retail

Technical Skills

• Digital Marketing
• CRM Software

Soft Skills

• Team Player
• Adaptability

Languages

• English: Fluent

Advantageous

• Experience with Google Analytics: Ability to analyze website traffic and user behavior data.
• Familiarity with email marketing tools: Experience using email marketing platforms for customer engagement.

Benefits

• Attractive commission based on sales performance
• Health and wellness benefits
• Flexible working hours and remote work capabilities
• Continuous training and career progression opportunities

Company Culture

• Growth and Learning: We support personal and professional growth for all our team members.
• Inclusive Environment: We embrace diversity and foster an inclusive workplace.
• Fun at Work: We believe in creating a fun and engaging work atmosphere.