Healthcare Administrator

Job Description

As a Healthcare Administrator, you will manage the administrative functions of our healthcare facilities in Cape Town. This role requires a proactive approach to problem-solving, excellent communication skills, and the ability to work collaboratively within a team of healthcare professionals.

Responsibilities

• Handle patient inquiries and concerns effectively and professionally.
• Organize staff meetings and document meeting minutes.
• Provide training and orientation for new administrative staff.
• Evaluate and implement new technologies to improve healthcare processes.
• Prepare reports for management on performance indicators.
• Support the recruitment and onboarding of new staff members.

Requirements

Education

• Bachelor's degree in Healthcare Administration or related field

Experience

• 3-5 years of experience in healthcare administration

Technical Skills

• Healthcare Management Software
• Regulatory Compliance

Soft Skills

• Strong Communication
• Organizational Skills

Certifications

• Certified Healthcare Administrator (CHA)
• First Aid/CPR Certification

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Experience with Electronic Health Records (EHR) systems: Familiarity with EHR platforms to streamline patient information management.
• Knowledge of healthcare billing procedures: Understanding of medical billing and coding for efficient revenue cycle management.

Benefits

• Medical Aid and dental benefits
• Retirement savings plan
• Paid time off and holidays
• Employee wellness programs and initiatives

Company Culture

• Team Collaboration: We prioritize teamwork and collaborative efforts to improve patient care and administrative processes.
• Commitment to Excellence: A culture of continuous improvement and excellence in healthcare services.
• Respect and Integrity: We uphold respect and integrity in all patient and staff interactions.