IT Support Technician

Bloemfontein FULL TIME R10,000 - R15,000 / Month
(R120,000 - R180,000 / Year)

Job Description

We are seeking a dedicated IT Support Technician to join our dynamic team in Bloemfontein. The ideal candidate will have a solid foundation in IT support, providing front-line assistance with a focus on ensuring the smooth operation of our IT infrastructure.

Responsibilities

  • Respond promptly to user inquiries and resolve issues effectively.
  • Implement and oversee IT security measures.
  • Provide training sessions for new staff on IT systems and procedures.
  • Prepare reports on IT system performance and user feedback.
  • Assist in developing training materials for users.
  • Work with external vendors to resolve complex IT issues.
  • Stay updated on new technologies to provide better support.
  • Assist in the integration of new software into existing systems.

Requirements

Education
  • Diploma in Information Technology or equivalent.
  • Bachelor's degree in a relevant field is an advantage.
Experience
  • 3+ years of experience in technical support roles.
Technical Skills
  • Active Directory
  • Troubleshooting
Soft Skills
  • Teamwork
  • Time Management
Languages
  • English: Fluent
  • Setswana: Proficient

Benefits

  • Comprehensive health cover including dental and vision
  • Generous leave policies
  • Flexible working hours
  • Supportive work environment

Company Culture

  • Client Focus: We prioritize our clients' needs and strive to exceed their expectations with every interaction.
  • Integrity: We uphold integrity in all our actions, ensuring honesty and respect.
  • Work-Life Balance: We support work-life balance, ensuring employees can maintain wellbeing alongside their professional commitments.
Status: Closed