User Experience Researcher

Cape Town FULL TIME R33,333 - R45,833 / Month
(R400,000 - R550,000 / Year)

Job Description

Join Innovate Design Co. as a User Experience Researcher, where your role will be pivotal in shaping the user experience for our products. You'll undertake a variety of research methods, including user interviews, surveys, and usability testing to gather insights that drive design decisions. The ideal candidate will have a strong understanding of UX principles and a knack for storytelling through data.

Responsibilities

  • Engage with users through surveys, focus groups, and testing.
  • Translate user feedback into actionable design insights.
  • Implement user research methodologies to inform product iterations.
  • Collaborate on the design and implementation of user-friendly interfaces.
  • Ensure alignment of UX goals with business objectives.
  • Promote best practices in user experience research across teams.
  • Utilize analytics tools to enhance understanding of user interactions.
  • Document and communicate user experience research trends and insights.

Requirements

Education
  • Bachelor's degree in Design, Human-Computer Interaction, or similar discipline
  • Master's degree in related field preferred
Experience
  • 4+ years in UX research or related roles
Technical Skills
  • Data Visualization
  • Research Methodologies
Soft Skills
  • Analytical Thinking
  • Collaboration
Certifications
  • Nielsen Norman Group UX Certification
  • Human Factors International Certification
Languages
  • English: Fluent

Advantageous

  • Experience with remote user testing software: Proficiency in tools for conducting remote user testing sessions.
  • Understanding of Agile methodologies: Familiar with Agile processes for iterative design and development.

Benefits

  • Health, dental, and vision coverage
  • Retirement savings plan with company match
  • Work-life balance initiatives
  • Regular team-building events and retreats

Company Culture

  • Customer-Centric Focus: Our designs are guided by user insights, ensuring we meet customer needs.
  • Continuous Learning: We provide opportunities for ongoing education and skill enhancement.
  • Fun Atmosphere: We believe in a work culture that balances professionalism with fun.
Status: Closed