General IT Technician

Job Description

We are looking for a General IT Technician to join our team in Bloemfontein. The ideal candidate will assist in troubleshooting IT issues, providing technical support, and maintaining IT hardware and software systems. If you're passionate about technology and eager to work in a dynamic environment, we want you!

Responsibilities

• Troubleshoot and resolve end-user issues with a focus on service excellence.
• Monitor and maintain computer systems and networks for optimal performance.
• Assist with the deployment of new hardware and software.
• Conduct routine system checks and preventative maintenance.
• Provide feedback on IT processes and suggest improvements.
• Regularly update knowledge on technological advancements.
• Develop and maintain training materials for user support.

Requirements

Education

• Diploma in Information Technology or related field
• Bachelor's degree is a plus

Experience

• 2-3 years of experience in IT support or related field

Technical Skills

• Windows Operating Systems
• Networking
• Help Desk Software

Soft Skills

• Communication
• Problem-solving

Certifications

• CompTIA A+ Certification

Languages

• English: Fluent

Advantageous

• Experience with MacOS systems: Ability to troubleshoot and provide support for MacOS users.
• Knowledge of cloud technologies: Familiarity with cloud applications and services like Google Workspace.

Benefits

• Competitive salary with performance bonuses
• Medical aid and retirement benefits
• Opportunities for professional development
• Work-life balance initiatives

Company Culture

• Team Spirit: Our culture promotes collaboration and teamwork at all levels.
• Innovation: We encourage creative thinking and innovative solutions.
• Respect and Integrity: We value respect and integrity within our workplace.