IT Support Technician

Port Elizabeth FULL TIME R16,667 - R25,000 / Month
(R200,000 - R300,000 / Year)

Job Description

We are seeking a motivated IT Support Technician in Port Elizabeth to assist in maintaining our IT systems. The ideal candidate will possess a strong technical background and a passion for problem-solving, enabling our team to provide top-notch support and services.

Responsibilities

  • Respond to and resolve incoming support requests in a timely manner.
  • Assist with the setup and maintenance of workstations and peripherals.
  • Collaborate with IT team members to enhance service delivery.
  • Identify recurring issues and propose solutions to prevent future occurrences.
  • Ensure compliance with IT security policies and procedures.

Requirements

Education
  • Diploma in IT or related field
  • Relevant certifications such as CompTIA A+ or MCITP are advantageous
Experience
  • 2+ years of experience in IT support or related roles
Technical Skills
  • Windows and Linux Operating Systems
  • Networking
  • Help Desk Software
Soft Skills
  • Communication
  • Customer Service
Languages
  • English: Fluent

Advantageous

  • Experience with cloud services (AWS, Azure): Knowledge in managing cloud infrastructure and services.
  • Familiarity with ITIL framework: Understanding of IT service management best practices.

Benefits

  • Competitive salary with performance bonuses
  • Health and wellness benefits
  • Flexible hours and remote work options
  • Professional development opportunities

Company Culture

  • Teamwork: We believe in working together and supporting one another.
  • Innovation: We encourage creativity and the exploration of new technologies.
Status: Closed