E-commerce Manager

Job Description

As an E-commerce Manager, you will oversee all aspects of our online presence and sales activities. Your focus will be on increasing online traffic, enhancing user engagement, and achieving high conversion rates. You will implement and track effective strategies, working closely with product teams to curate the right offers that entice our customers. Your success will directly impact our bottom line and brand reputation.

Responsibilities

• Formulate a roadmap for the e-commerce platform expansion.
• Oversee the execution of digital marketing strategies.
• Monitor website performance and user experience optimizations.
• Assess and adjust pricing strategies based on market research.
• Manage the customer relationship management (CRM) system.
• Coordinate promotional activities and online events.
• Implement analytics tools to track user behaviour.
• Training and mentoring new team members.
• Generate regular reports on performance metrics.
• Engage with customers to gather feedback and insights.

Requirements

Education

• Bachelor's degree in a related field
• Master's degree or similar experience preferred

Experience

• 5+ years of relevant experience in digital marketing or similar roles

Technical Skills

• Social Media Marketing
• Content Management Systems

Soft Skills

• Team Leadership
• Creative Problem Solving

Certifications

• Digital Marketing Certificate
• E-commerce Marketing Certification

Languages

• English: Fluent

Advantageous

• E-commerce Conversion Optimization: Understand methods to improve conversion rates on e-commerce platforms.
• Experience with Affiliate Marketing: Knowledge of managing affiliate marketing relationships.

Benefits

• Health insurance and wellness programs
• Remote and onsite work flexibility
• Training and career development support
• Low-cost gym access
• Annual performance bonuses

Company Culture

• Continuous Learning: We invest in the growth and development of our employees through ongoing training and support.
• Adaptability: We value flexibility and adaptability in a fast-changing e-commerce landscape.
• Diversity and Culture: Diversity is key to our success, and we actively seek a variety of perspectives.