Correspondence Clerk

Job Description

We are looking for a meticulous Correspondence Clerk to join our team. In this role, you'll be responsible for managing and sorting incoming correspondence, ensuring that all communications are directed to the appropriate departments efficiently.

Responsibilities

• Organize and track all correspondence, ensuring confidentiality as required.
• Work with different teams to ensure responses to correspondence are timely and accurate.
• Contribute to improving correspondence handling procedures.
• Provide general office support including filing and documentation.
• Assist with other administrative tasks as assigned.

Requirements

Education

• High School Diploma or equivalent
• Relevant certifications in office management are a plus

Experience

• 2-4 years of administrative support experience

Technical Skills

• Data Entry Skills
• Document Management

Soft Skills

• Organizational Skills
• Problem Solving

Certifications

• Certified Office Manager

Languages

• English: Fluent

Advantageous

• Previous experience in a customer service role: Experience interacting directly with customers or clients.
• Knowledge of project management tools: Familiarity with tools such as Trello or Asana.

Benefits

• Comprehensive health benefits including medical, dental, and vision.
• Retirement savings plan with employer contribution.
• Training and development opportunities.
• Employee assistance program.

Company Culture

• Continuous Improvement: We are committed to continual learning and improvement.
• Respect and Integrity: We uphold the highest standards of respect and integrity in our workplace.
• Employee Wellbeing: We prioritize the health and wellbeing of our employees.