IT Support Technician

Job Description

Join our growing team as an IT Support Technician, where your role will involve providing exceptional technical support, documenting issues, and collaborating with various departments to enhance IT service delivery. Candidates should have a customer-focused mindset.

Responsibilities

• Respond to service requests and ensure timely resolution of issues.
• Conduct regular checks of equipment to ensure optimal performance.
• Collaborate with the IT team on complex technical problems.
• Perform system backups and updates as needed.
• Assist in maintaining documentation of all IT processes.
• Support the implementation of new technologies in the organization.

Advantageous

• CompTIA A+ certification: Hold a valid CompTIA A+ certification, demonstrating foundational IT skills.
• Experience with Linux: Familiarity with Linux operating systems for troubleshooting and support.

Benefits

• Medical aid contribution
• Performance bonuses
• Paid annual leave
• Training and development opportunities

Company Culture

• Team-oriented environment: We promote teamwork and collaboration across all departments.
• Continuous learning culture: We value learning and offer ongoing training for professional growth.
• Diversity and inclusivity: We are committed to creating a diverse workplace where every voice is valued.