Technical Writer

Johannesburg FULL TIME R25,000 - R35,000 / Month
(R300,000 - R420,000 / Year)

Job Description

Join our team as a Technical Writer, where you'll create and manage documentation that guides users through software features and functionalities. In this role, you will liaise with engineering and product teams to ensure accuracy and clarity in all materials.

Responsibilities

  • Draft and edit product documentation and user guides.
  • Collaborate with product teams to define content requirements.
  • Analyze user feedback to improve documentation quality.
  • Develop training materials for internal and external users.
  • Ensure adherence to company branding in all documentation.
  • Assist in the creation of multimedia content for documentation.

Requirements

Education
  • Master's degree in Technical Communication or related field
Experience
  • 5+ years of experience in technical writing or related field
Technical Skills
  • Editing and Proofreading
  • API Documentation
Soft Skills
  • Interpersonal Skills
  • Problem-solving
Languages
  • English: Fluent

Advantageous

  • Experience with software development: Understanding technical concepts and software features is beneficial.
  • Graphic design skills: Ability to create visual content to complement documentation.

Benefits

  • Health and wellness programs
  • Retirement savings plan with company match
  • Continuous learning and development opportunities
  • Work-life balance initiatives

Company Culture

  • Diversity and Inclusion: We celebrate diversity and create an inclusive environment for all employees.
  • Work-Life Balance: We promote a healthy balance between work and personal life.
  • Feedback-Oriented: We encourage open communication and feedback at all levels.
Status: Closed