Telesales Agent

Job Description

We are seeking a dynamic Telesales Agent to join our team in Johannesburg. The ideal candidate will have a knack for engaging customers and a passion for sales. If you are driven and self-motivated, this role is perfect for you!

Responsibilities

• Conduct outbound telesales calls to generate leads.
• Develop and maintain relationships with existing and new clients.
• Achieve personal and team sales targets by leveraging effective sales tactics.
• Utilize the CRM system for tracking and follow-up.
• Assist in developing marketing campaigns and sales promotions.
• Prepare sales reports and provide feedback to management.
• Respond to customer inquiries in a timely and professional manner.
• Collaborate with marketing to identify potential target markets.
• Participate in weekly sales meetings and training sessions.
• Cultivate a positive and motivating environment for the sales team.

Requirements

Education

• Matric certificate or equivalent
• Degree in Sales or Marketing is an advantage

Experience

• Minimum 2 years experience in telesales or a related field

Technical Skills

• Sales Techniques
• CRM Software

Soft Skills

• Communication
• Persuasion

Languages

• English: Fluent
• Afrikaans: Basic

Advantageous

• Experience with customer service: Background in customer service is beneficial to understand customer needs.
• Knowledge of the product line: Understanding of the products/services offered enhances sales effectiveness.

Benefits

• Basic salary with an attractive commission structure
• Ongoing sales training and personal development
• Health and wellness benefits
• Opportunity for career advancement

Company Culture

• Team Environment: We foster a supportive team culture where success is shared.
• Growth Mindset: We encourage continuous growth and learning opportunities.
• Inclusivity: We value diversity and inclusivity in our workplace and welcome all applicants.