E-commerce Manager

Job Description

We are seeking a highly motivated E-commerce Manager to join our team in Pretoria. The ideal candidate will be responsible for developing and implementing effective online sales strategies, enhancing our digital marketing efforts, and improving customer satisfaction across our platforms. This position requires strong analytical skills and the ability to lead a dynamic team in a fast-paced environment.

Responsibilities

• Drive online sales growth through effective e-commerce strategies and initiatives.
• Monitor and respond to customer feedback to enhance satisfaction and retention.
• Implement SEO/SEM strategies to increase website visibility.
• Collaborate with IT to optimize website functionality and performance.
• Analyze competitors' strategies and identify key areas for improvement.
• Track and report on key performance metrics to stakeholders.
• Develop partnerships with third-party platforms to enhance market reach.
• Ensure the protection of customer data and compliance with privacy regulations.

Requirements

Education

• Bachelor's degree in Marketing, Business, or related field

Experience

• Minimum 5 years of experience in e-commerce or digital marketing roles

Technical Skills

• E-commerce Platforms
• Digital Marketing
• Data Analysis

Soft Skills

• Leadership
• Communication
• Creative Thinking

Certifications

• Google Analytics Certification
• E-commerce Certification from a recognized body

Languages

• English: Fluent

Advantageous

• Experience in a startup environment: Adaptive to the fast-paced and dynamic nature of startup cultures.
• Knowledge of UX/UI principles: Understanding of user experience and interface design trends.

Benefits

• Competitive salary with performance bonuses
• Health insurance, including dental and optical
• Flexible working hours and the option to work from home
• Generous leave policies
• Employee discounts on products

Company Culture

• Innovation: We encourage innovative thinking and a hands-on approach to problem-solving.
• Team-Oriented Environment: Our culture thrives on collaboration and team support to achieve goals.
• Work-Life Balance: We prioritize a healthy work-life balance as part of our company culture.