Retail Manager

Job Description

The Retail Manager will be responsible for overseeing daily operations, leading a team of sales associates, and driving sales growth in our Pretoria location. The ideal candidate will have experience in retail management, a passion for customer service, and the ability to motivate a diverse team.

Responsibilities

• Lead store operations, focusing on exceptional customer service.
• Recruit, train, and retain a high-performing sales team.
• Monitor sales performance and implement actions to meet targets.
• Manage budgets and forecasts to optimize financial performance.
• Analyze sales reports and present findings to management.
• Create a welcoming environment for customers.
• Ensure compliance with health and safety regulations.
• Drive community outreach efforts to enhance brand visibility.
• Participate in hiring and onboarding new talent.
• Establish relationships with key suppliers and partners.

Requirements

Education

• Bachelor's degree in Retail Management, Business or related field
• Master's degree in Management is advantageous

Experience

• Over 5 years of experience managing a retail store

Technical Skills

• Sales and Marketing
• Data Analysis
• Team Development

Soft Skills

• Conflict Resolution
• Adaptability

Certifications

• Certified Store Manager

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Experience with Stock Management Systems: Hands-on experience with systems to optimize inventory levels.
• Understanding of Visual Merchandising: Ability to create attractive store displays that drive sales.

Benefits

• Attractive remuneration with quarterly bonuses
• Health, dental, and vision insurance
• Opportunities for career advancement
• Employee wellness initiatives

Company Culture

• Inclusivity: We celebrate diversity and create an environment that welcomes everyone.
• Empowerment: Our teams are empowered to make decisions and contribute to the company’s growth.
• Innovation: We actively encourage creativity and new ideas to shape our retail strategies.