E-commerce Manager

Job Description

We are seeking an energetic and detail-oriented E-commerce Manager to oversee our online sales strategies. You'll be responsible for optimizing our e-commerce platforms, enhancing user experiences, and driving revenue growth. The ideal candidate will have a deep understanding of digital marketing, analytics, and consumer behavior.

Responsibilities

• Direct online merchandising and promotional strategies.
• Optimize checkout processes to minimize cart abandonment.
• Manage customer service inquiries related to online transactions.
• Develop and maintain relationships with key stakeholders.
• Create and enforce policies for online sales and refunds.
• Identify and implement new technologies and platforms to enhance e-commerce capabilities.

Requirements

Education

• Bachelor's degree in Business Administration or related discipline
• MBA or equivalent is a plus

Experience

• 5+ years of experience in digital marketing or e-commerce management

Technical Skills

• SEO/SEM Management
• Social Media Marketing

Soft Skills

• Strategic Thinking
• Communication Skills

Certifications

• Certified Digital Marketing Professional (CDMP)
• Facebook Blueprint Certification

Languages

• English: Fluent

Advantageous

• Experience in B2B E-commerce: Understanding of B2B e-commerce dynamics for business growth.
• Proficient with Data Analytics Tools: Experience with CRM and data visualization tools to analyze customer behavior.

Benefits

• Attractive salary with performance bonuses
• Comprehensive health insurance
• Flexible work arrangements
• Career advancement opportunities

Company Culture

• Continuous Improvement: We are committed to ongoing learning and development for all employees.
• Inclusivity: We foster an inclusive environment where everyone feels valued and respected.
• Work-Life Balance: We support a healthy work-life balance by offering flexible work schedules.