Institutional Aide

Job Description

As an Institutional Aide, you will play a vital role in supporting our organization through various administrative duties. You will be responsible for data entry, answering phones, and providing excellent customer service to staff and visitors.

Responsibilities

• Assist with general clerical duties within the department.
• Ensure smooth office operations by managing supplies and inventory.
• Coordinate travel and accommodation arrangements for staff.
• Support training and onboarding processes for new team members.
• Prepare documents and reports for review by management.
• Provide customer service support to enhance stakeholder communication.
• Participate in team meetings and contribute ideas for improvement.

Requirements

Education

• High School Diploma or equivalent
• Further education in administration preferred

Experience

• Experience in a non-profit or education sector preferred

Technical Skills

• Data Management Software
• Project Management Tools

Soft Skills

• Attention to Detail
• Customer Service

Languages

• English: Fluent

Advantageous

• Familiarity with customer relationship management (CRM) systems: Understanding of CRM software for managing contacts.
• Experience in a training capacity: Assisting in training sessions or workshops would be beneficial.

Benefits

• Comprehensive health insurance options.
• Paid time off and holidays.
• Retirement savings plan.
• Workplace wellness programs.

Company Culture

• Inclusivity: We value diversity and create an inclusive culture where all employees feel welcome and appreciated.
• Supportive Environment: We pride ourselves on providing a supportive and nurturing work environment for our team members.
• Continuous Learning: We encourage ongoing education and professional growth among our staff.