Business Analyst

Job Description

As a Business Analyst in Durban, you'll be tasked with assessing and improving our internal processes to ensure business efficiency. You will collaborate with various departments and utilize your analytical skills to recommend strategies that enhance productivity. The role requires excellent communication skills and a proactive approach to problem-solving.

Responsibilities

• Lead workshops to gather requirements and feedback.
• Utilize modeling tools to visualize processes.
• Coordinate cross-departmental teams to achieve project goals.
• Support change management initiatives.
• Maintain appropriate documentation of project status and decisions.
• Monitor project progress and suggest adjustments as needed.

Requirements

Education

• Bachelor's degree in IT or related field
• Master's degree is a plus

Experience

• 4+ years of experience in a similar capacity

Technical Skills

• SQL
• Requirements Gathering

Soft Skills

• Team Collaboration
• Adaptability

Certifications

• Certified Agile Business Analyst (CABA)
• Six Sigma Green Belt is advantageous

Languages

• English: Fluent

Advantageous

• Experience with stakeholder management: Ability to manage and communicate effectively with various stakeholders.
• Familiarity with industry-specific regulations: Understanding of compliance requirements in the IT sector.

Benefits

• Comprehensive medical aid coverage
• Annual leave and sick leave benefits
• Opportunity for career advancement
• Work-life balance initiatives

Company Culture

• Continuous Improvement: We are committed to ongoing learning and development for our employees.
• Supportive Leadership: Our management is dedicated to supporting employee growth and leadership development.
• Healthy Work Culture: We promote a healthy work-life balance and employee well-being.