Technical Writer

Johannesburg FULL TIME R29,167 - R35,000 / Month
(R350,000 - R420,000 / Year)

Job Description

Join our team as a Technical Writer in Johannesburg! In this role, you will have the opportunity to work closely with cross-functional teams to produce high-quality documentation that assists users in understanding and utilizing our products effectively. Your expertise will contribute significantly to our commitment to delivering superior user support.

Responsibilities

  • Gather, analyze, and synthesize technical information to produce documents.
  • Develop templates for documentation to standardize content.
  • Conduct usability tests on documentation to ensure it meets user needs.
  • Collaborate with marketing to ensure alignment between documentation and product positioning.
  • Maintain documentation libraries and archives.
  • Provide training and support to new team members regarding documentation processes.

Requirements

Education
  • Bachelor's degree in Communication, Information Technology, or related field
  • Postgraduate qualification is preferred
Experience
  • 5+ years of experience in technical writing, preferably in software or IT
Technical Skills
  • Document Design
  • Software Development Knowledge
Soft Skills
  • Analytical Skills
  • Interpersonal Skills
Languages
  • English: Fluent

Advantageous

  • Experience with API documentation: Ability to create clear API documentation for developers.
  • Familiarity with graphics and illustration tools: Basic skills in graphics tools for enhancing documentation.

Benefits

  • Comprehensive health and wellness programs
  • Career advancement opportunities
  • Annual company retreats
  • Flexible remote work options

Company Culture

  • Inclusivity: We foster an inclusive culture where everyone feels valued.
  • Community Engagement: We actively participate in community service and outreach programs.
  • Work-Life Balance: We prioritize a healthy work-life balance for our employees.
Status: Closed