User Experience Researcher

Cape Town FULL TIME R50,000 - R66,667 / Month
(R600,000 - R800,000 / Year)

Job Description

We are on the lookout for a User Experience Researcher who is passionate about understanding user needs and behaviors. As part of our team, you will conduct user research, analyze findings, and create actionable insights that will guide our design processes.

Responsibilities

  • Lead user research projects from conceptualization to execution.
  • Analyze user feedback and translate them into actionable insights.
  • Engage with users directly to gather contextual insights through field studies.
  • Contribute to design specifications and ensure they meet user needs.
  • Co-create with stakeholders to develop solutions that improve user satisfaction.
  • Monitor user experiences and iterate design based on findings.
  • Document and share best practices for user research within the organization.

Requirements

Education
  • Bachelor's degree in Information Science or Design
  • Master's degree preferred
Experience
  • 5+ years in UX research or related field
Technical Skills
  • UX Methodologies
  • Statistical Tools
Soft Skills
  • Empathy
  • Adaptability
Certifications
  • UX Certification from a recognized institute
Languages
  • English: Fluent

Advantageous

  • Experience with analytics tools: Familiarity with analytics software such as Google Analytics to track user behavior.
  • Knowledge of Agile methodology: Experience working within Agile teams to enhance product development cycles.

Benefits

  • Comprehensive health insurance
  • Retirement fund contribution
  • Work-from-home options available
  • Regular team-building activities

Company Culture

  • Continuous Improvement: We strive for personal and professional growth in our team members.
  • Fun and Engaging Environment: We maintain a light-hearted atmosphere where work feels enjoyable.
  • Health and Wellbeing Focus: We support wellness initiatives for a balanced workplace.
Status: Closed