Terminal Clerk

Job Description

As a Terminal Clerk, you will play a crucial role in managing terminal operations to ensure a smooth flow of cargo and shipments. Your responsibilities will include maintaining accurate records, coordinating with internal and external partners, and providing exceptional customer service.

Responsibilities

• Directly manage cargo documentation and logistics coordination.
• Enhance customer satisfaction through timely updates and support.
• Ensure accuracy and completeness in operational records.
• Support safety compliance and best practices in terminal operations.
• Collaborate with various teams to align on cargo handling strategies.
• Proactively address issues that may impact terminal operations.
• Assist with performance reviews and operational metrics.
• Stay updated on industry trends and compliance requirements.
• Contribute to a collaborative and high-performance team environment.

Requirements

Education

• High school diploma or equivalent
• Logistics or supply chain management diploma is preferred

Experience

• At least 2 years of relevant experience in the logistics sector.

Technical Skills

• Knowledge of terminal operations
• Data entry accuracy

Soft Skills

• Teamwork
• Adaptability

Languages

• English: Fluent

Advantageous

• Experience with inventory management systems: Hands-on experience with software for tracking cargo.
• Experience in multiple modes of transport coordination: Background in handling logistics for road, rail, sea, or air.

Benefits

• Comprehensive medical aid
• Retirement savings plan
• Flexible working arrangements
• Continued education and training programs

Company Culture

• Innovation Focus: Innovation drives our operations, and we encourage all team members to contribute ideas and solutions.
• Work-Life Balance: We promote a balanced work environment that respects personal time and wellbeing.
• Recognition: We celebrate achievements, big and small, to motivate and appreciate our team members.