IT Support Technician

Job Description

Now hiring an IT Support Technician in Bloemfontein. This role focuses on providing technical support, maintaining hardware, and ensuring all systems run efficiently to support our team.

Responsibilities

• Serve as the first point of contact for IT support requests.
• Conduct troubleshooting and analysis of technical issues.
• Maintain, monitor, and secure network infrastructure.
• Assist in developing IT strategies that improve service delivery.
• Ensure swift resolution of IT incidents to minimize downtime.
• Collaborate with other departments to meet their IT needs.

Advantageous

• Familiarity with cloud services: Experience working with cloud technology providers like AWS or Azure.
• Experience with scripting languages: Ability to write scripts to automate routine tasks.

Benefits

• Comprehensive medical aid
• Annual performance reviews and bonuses
• Flexible working hours
• Support for further education and certifications

Company Culture

• Continuous Improvement: We promote a culture of learning and continuous improvement.
• Employee Wellbeing: Our employees' wellbeing is paramount; we encourage a healthy work-life balance.