Technical Writer

Job Description

We are on the lookout for a detail-oriented Technical Writer to join our dynamic team in Durban. The successful candidate will be responsible for creating and maintaining technical documentation that is clear and user-friendly. This role involves liaising with various teams to gather information and ensure accurate content delivery.

Responsibilities

• Draft, edit, and publish high-quality technical documentation and support materials.
• Work closely with development teams to gather information and create documentation that meets user needs.
• Maintain a centralized document repository and ensure version control.
• Utilize feedback from users to improve documentation and communication strategies.
• Contribute to cross-functional projects and workshops as needed.

Requirements

Education

• Bachelor's degree in English, Technical Communication, or related field

Experience

• 3+ years of experience in technical writing or related field

Technical Skills

• Technical Writing
• Software Documentation
• Content Management Systems (CMS)

Soft Skills

• Attention to Detail
• Communication Skills

Languages

• English: Fluent

Advantageous

• Experience with graphic design tools: Familiarity with tools like Adobe InDesign or Snagit for creating engaging documentation.
• Familiarity with Agile methodologies: Understanding of Agile practices and participation in Agile teams.

Benefits

• Competitive salary package and performance bonuses.
• Health, dental, and vision coverage.
• Flexible work hours and leave policies.
• Opportunities for professional development and training.

Company Culture

• Team Collaboration: We promote collaborative work across departments to drive innovation.
• Growth Mindset: Our culture embraces continuous learning and professional development.