IT Technician

Job Description

Join us as an IT Technician! We're looking for a proactive individual with a strong background in managing and maintaining IT systems. You will focus on desktop support, network troubleshooting, and user assistance to ensure the smooth operation of our IT department.

Responsibilities

• Provide firsthand technical support for desktop and laptop systems.
• Assist users with software applications and hardware functionality.
• Manage IT inventory and supplies.
• Conduct regular system audits and maintain documentation.
• Collaborate with external vendors for hardware procurement and maintenance.

Requirements

Education

• Bachelor's degree in Information Technology or related field

Experience

• 2+ years of experience in IT support

Technical Skills

• Windows and Linux OS
• Networking
• IT Troubleshooting

Soft Skills

• Customer Service
• Communication Skills

Certifications

• CompTIA A+ Certification
• Microsoft Certified: Azure Fundamentals

Languages

• English: Fluent

Advantageous

• Knowledge of Cloud Services: Familiarity with cloud platforms like AWS or Azure is advantageous.
• ITIL Certification: Certified in ITIL practices and principles.

Benefits

• Competitive salary with performance bonuses.
• Comprehensive health insurance.
• Flexible working hours.
• Opportunities for professional development.

Company Culture

• Innovation-driven: We thrive on innovation and encourage our team to explore new ideas.
• Supportive Environment: We foster a friendly and collaborative workplace where everyone can grow.