Technical Writer

Cape Town Full-time R25,000 - R37,500 / Month
(R300,000 - R450,000 / Year)

Job Description

Looking for a detail-oriented Technical Writer with experience in software documentation. You will work closely with developers and engineers to produce user-friendly manuals and training materials.

Responsibilities

  • Develop and implement a documentation strategy for new software features.
  • Utilize tools such as Markdown, Confluence, or similar platforms for documentation.
  • Engage with customer support teams to address user queries about documentation.
  • Create quick reference guides and other support materials for end-users.
  • Contribute to the continuous improvement of the documentation process.

Requirements

Education
  • Bachelor's degree in Technical Communication or a related field
  • Master's degree is advantageous
Experience
  • 3-5 years of technical writing experience preferred
Technical Skills
  • Documentation Tools
  • Graphic Design Software
Soft Skills
  • Teamwork
  • Problem-solving
Languages
  • English: Fluent

Advantageous

  • Knowledge of SEO best practices: Understanding of SEO principles to improve online documentation visibility.
  • Experience with version control systems like Git: Familiarity with using Git for documentation management.

Benefits

  • Comprehensive health insurance coverage
  • Generous leave policy including additional paid time off
  • Access to wellness programs and resources
  • Support for continuous learning and development

Company Culture

  • Continuous Learning: Our commitment to learning ensures that everyone has the opportunity to grow both personally and professionally.
  • Open Communication: We value clear communication and foster a culture of openness where everyone can voice their ideas and concerns.
  • Work-Life Balance: We support work-life balance and understand the importance of personal time for our employees.
Status: Closed