General Practitioner

Job Description

We are seeking a passionate Customer Support Representative to join our Durban office. In this role, you will be the first point of contact for our customers, assisting them with their inquiries and ensuring a positive experience.

Responsibilities

• Deliver patient-centered care through thorough assessments and effective communication.
• Develop relationships with patients, fostering trust and satisfaction.
• Participate in quality assurance and quality improvement initiatives.
• Ensure compliance with health and safety regulations.
• Provide guidance and support to junior medical staff and interns.
• Utilize evidence-based practices to enhance patient outcomes.
• Conduct follow-up appointments to track treatment efficacy and patient progress.
• Engage in professional development and training opportunities.

Requirements

Education

• MBChB or equivalent medical qualification
• Postgraduate qualifications in Family Medicine preferred

Experience

• 3+ years of experience in primary care settings

Technical Skills

• Healthcare IT Systems
• Preventative Care

Soft Skills

• Problem Solving
• Interpersonal Skills

Certifications

• Registered with the HPCSA
• Additional certifications in relevant fields are advantageous

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Familiarity with Community Health Initiatives: Experience with community outreach and public health programs.
• Research Experience in Medical Fields: Engaging in clinical research activities or projects is beneficial.

Benefits

• Health and wellness programs
• Professional development and continuing education support
• Flexible working hours
• Employee assistance programs for mental health support

Company Culture

• Innovation: We encourage innovative thinking and creative solutions to healthcare challenges.
• Diversity and Inclusion: We celebrate diversity and strive to create an inclusive environment for all.
• Work-Life Balance: We believe in maintaining a healthy work-life balance for our employees.