E-commerce Manager

Job Description

We are looking for a talented E-commerce Manager to lead our online sales efforts in Durban. The ideal candidate will have a proven track record in driving sales and enhancing customer experience through effective e-commerce strategies. Responsibilities will include managing online product listings, overseeing digital marketing campaigns, and ensuring a seamless customer journey.

Responsibilities

• Create and implement E-commerce best practices to enhance user experience.
• Monitor competitors and identify new trends in E-commerce.
• Work closely with marketing to drive traffic to the online store.
• Lead A/B testing initiatives to improve conversion rates.
• Ensure compliance with legal and regulatory standards for E-commerce transactions.

Requirements

Education

• Bachelor's degree in Marketing or Business
• Master's degree in a related field is an advantage

Experience

• 5+ years in a similar E-commerce role

Technical Skills

• SEO/SEM
• Social Media Marketing

Soft Skills

• Communication
• Customer Focus

Languages

• English: Fluent

Advantageous

• Experience with Google Analytics: Hands-on experience using Google Analytics to track and improve performance.
• Knowledge of UX/UI principles: Understanding user experience and interface design principles.

Benefits

• Competitive salary package
• Health and wellness benefits
• Opportunities for professional development
• Flexible working hours

Company Culture

• Team-Oriented: We thrive on collaboration and teamwork to achieve our goals.
• Innovation-Driven: We encourage new ideas and innovative approaches to E-commerce.
• Inclusive Environment: Commitment to diversity and fostering an inclusive atmosphere.