Care Navigator

Job Description

As a Care Navigator, you will be instrumental in guiding patients and their families through the often complex healthcare system. Your role will ensure that they receive adequate care and support tailored to their health needs.

Responsibilities

• Guide patients and families in understanding their healthcare options and services.
• Perform health assessments and interact directly with patients to evaluate their needs.
• Collaborate with care teams to formulate effective care strategies.
• Educate patients about treatment protocols and available resources.
• Promote patient advocacy and support throughout their treatment journey.
• Track patients' progress and adjust care plans as needed.
• Engage with community services to expand patient support networks.
• Document all patient interactions comprehensively and accurately.
• Facilitate workshops and informational sessions for patients and families.
• Contribute to interdisciplinary meetings to discuss patient progress and strategies.

Requirements

Education

• Bachelor's degree in Nursing, Social Work, Psychology, or a related field
• Master's degree is advantageous

Experience

• Minimum of 3 years' experience in healthcare or social services

Technical Skills

• Patient Assessment
• Care Coordination

Soft Skills

• Communication
• Empathy
• Problem-solving

Certifications

• Certification in Care Coordination
• BLS Certification

Languages

• English: Fluent
• Afrikaans: Basic

Advantageous

• Master's degree in Nursing, Social Work, or Psychology: Advanced degree preferred for deeper understanding of healthcare systems.
• Experience with health coaching: Demonstrated ability in coaching patients towards health management.

Benefits

• Competitive salary package
• Health and wellness benefits
• Retirement plan with company match
• Opportunities for professional development

Company Culture

• Compassionate Care: We place high value on providing care that is compassionate and respectful.
• Team Collaboration: We foster a culture of teamwork and support among our staff.
• Diversity and Inclusivity: We are committed to creating a work environment that is diverse and inclusive.